Hope and healing, built to last.
The people, values, and story behind FC Outreach.
Meet our Team!
Our Vision
Lead families into a growing relationship with Jesus Christ.
Our Mission
Strengthen individuals to build healthy families.
Our Values
- Christ-Centered
- Spirit-Led
- Encouragement
- Excellence
Our Story
FC Outreach was founded with a simple yet powerful vision: to bring hope and healing to families facing crisis. Through our partnerships with the Northwest Florida Health Network (NWF Health) and the Department of Children and Families (DCF), we serve as a bridge connecting families in need with the resources, support, and care they deserve.
What began as a small faith-based initiative has grown into a comprehensive family support organization, offering services ranging from Safety Management Services (SMS) to behavioral and psychological services (BPS) and therapy. Our dedicated team of coordinators, counselors, and volunteers work tirelessly to ensure that no family walks their journey alone.
Today, we continue to expand our reach and deepen our impact, guided by our unwavering commitment to faith, compassion, and excellence in serving the families of Northwest Florida.
FY 25-26
A year of measured impact.
children kept out of foster care
of families intact at discharge
returned for every dollar
Full ACHC accreditation earned for behavioral health case management.
$550,000 → $850,000 — NWF Health expanded our contract to meet demand, funding a supervisor and three more full-time staff.
$61,000 raised from individual donors and fundraising — funding that lets us operate and expand services.
Figures from the FY 25-26 Annual Report.
Download the FY 25-26 Annual Report (PDF)Frequently Asked Questions
Find answers to common questions about our Christ-centered family services and referral process.
Our Team
Meet the board and leadership of FC Outreach — the people accountable for serving families in crisis with compassion, integrity, and hope throughout Northwest Florida.
Allen Dunn M.D.
Board Member
Allen brings extensive experience in community leadership and organizational governance to FC Outreach's Board of Directors.
Clarence Schermerhorn
Board Member
Clarence contributes valuable insights and strategic guidance to help FC Outreach fulfill its mission of serving families in need.
Dr. Erica Karr
Board Member
Dr. Karr provides leadership and oversight to ensure FC Outreach maintains its commitment to excellence in family services.
Taran Howell
Board Member
Taran offers strategic direction and community connections that strengthen FC Outreach's impact in the region.
Joel Hollon
Board Member
Joel contributes his expertise and passion for community service to guide FC Outreach's mission and vision.
Bradley Lord, PsyD
Executive Director
With over 30 years of experience, Brad is a proven clinical leader who, over the past decade, has successfully launched health & mental health programs, revitalized underperforming initiatives, and turned around organizations struggling with clinical or budgetary challenges.
Rick Hazelip, Pastor
Vice President, Outreach Pastor
Rick has been ordained in ministry for over 35 years. He has been in Pensacola since 2007 serving as the Sr. Pastor of First City Church. In 2021, he transitioned to a new role as a Community Pastor to create First City Outreach helping the church to connect with the most vulnerable families in our communities.
Jay Boulton
FAST Team Supervisor
Jay began his career in Child Protective Services, investigating allegations of child abuse and neglect. For over a decade, he has devoted himself to assisting local children and families in accessing intensive treatment and support services; making a lasting impact on both the community and the families he serves.
Jessie Howell
Director of CWCM
Vince Ovando
Director of IT & Security
Get in Touch
Have questions about our services or want to learn more about partnering with FC Outreach?
Contact Us